Trouble Registering?

Please follow these steps if you are having difficulties registering on spyder.brp.com

  • 1. Consult our registration guide (PDF)
  • 2. Verify and/or adjust your browser configuration before trying again
    • a. Make sure you are using one of the following Web browsers:
      • - Internet Explorer 6 or higher
      • - Mozilla Firefox 1.5 or higher
      • - Safari 3.0 or higher (MAC)
    • b. Make sure JavaScript and cookies are enabled on your browser
    • c. Try clearing your browser cache, closing all open browser windows and registering again
  • 3. Report the issue you are experiencing by completing and submitting the form* below:
    • a. What browser are you using?
    • b. At what point in the registration process are you having the issue?
    • c. Please describe the steps you are taking in getting the issue:
    • d. Provide your name and email address in case we need to get back to you:
*All fields mandatory