Trouble Registering?

Please follow these steps if you are having difficulties registering on spyder.brp.com

• 1. Consult our registration guide (PDF)
• 2. Verify and/or adjust your browser configuration before trying again
  • a. Make sure you are using one of the following Web browsers:
    • - Internet Explorer 6 or higher
    • - Mozilla Firefox 1.5 or higher
    • - Safari 3.0 or higher (MAC)
  • b. Make sure JavaScript and cookies are enabled on your browser
  • c. Try clearing your browser cache, closing all open browser windows and registering again
• 3. Report the issue you are experiencing by completing and submitting the form* below:
  • a. What browser are you using? ... Internet Explorer 6 Internet Explorer 7 Mozilla Firefox 1.5 Mozilla Firefox 2.0 Mozilla Firefox 3.0 Safari 3.0 Other (specify below)
  • b. At what point in the registration process are you having the issue? ... Step 1: You and your Spyder Step 2: Contact information Step 3: Login information Step 4: Your interests Registration validation Confirmation email Confirmation Login Profile Other
  • c. Please describe the steps you are taking which cause the issue:
  • d. Provide your name and email address in case we need to get back to you:
    First Name Surname

    Email address